Privacy, Terms, and Refund Policies
This page explains how Latinos Who Inspire collects and uses personal information, the terms for using our website, and the policies for contributions, book purchases, and event registrations.
Last updated: -
Quick links: Contribute Transparency
Organization details
Latinos Who Inspire is a nonprofit editorial project. We publish a bilingual book and place copies in libraries and community spaces across Canada.
Legal name
LATINOS WHO INSPIRE SOCIETY
Ontario Corporation Number (OCN): 1001419794
Mailing address
1212-15 Roehampton Avenue, Toronto, ON, Canada M4P 0C2
Contact
Email: contact@latinoswhoinspire.org
Website: latinoswhoinspire.org
Payments
Contributions and purchases may be processed by third-party payment providers (for example Zeffy and Stripe). We do not store full card numbers on our servers.
How we handle personal information
Information we collect
- Contact information you provide, such as name and email (for example via forms or email inquiries).
- Contribution and purchase details needed to process transactions (for example billing name, email, amounts, and shipping address for books).
- Technical data such as device information, IP address, browser type, and pages visited (via cookies or analytics tools).
How we use information
- To process contributions, book purchases, and event registrations.
- To deliver books to institutions and to confirm placements where applicable.
- To respond to messages and provide support.
- To improve the website, security, and user experience.
- To publish transparency updates using aggregated data (individual supporter names are published only with consent).
Payments and third parties
Payments may be processed by third-party providers (for example Zeffy and Stripe). These providers handle payment information under their own privacy practices. We may also use service providers for hosting, email delivery, analytics, and spam protection. We share only what is necessary to operate the service.
Cookies and analytics
We may use cookies or similar technologies to keep the site working, understand usage, and improve performance. You can control cookies through your browser settings.
Data retention
We retain information as needed to operate the project, keep records of contributions and purchases, comply with legal and accounting obligations, and resolve disputes.
Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.
Your choices and rights
- You may request access, correction, or deletion of personal information where applicable.
- You may opt out of non-essential communications at any time.
Children
This website is not directed to children under 13. If you believe a child provided personal information, contact us to request deletion.
Changes
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent version.
Rules for using the website
Acceptance
By accessing or using this website, you agree to these Terms of Use and our Privacy Policy.
Project nature
Latinos Who Inspire is a nonprofit editorial initiative. Contributions support editorial work, printing, shipping, and placement of books in libraries and community spaces. Contributions do not grant ownership rights or control over editorial decisions.
Purchases and registrations
- Books: If books are offered for purchase, you agree to provide accurate shipping and contact information. Estimated delivery is 15 business days unless otherwise stated.
- Event registrations or tickets: If offered, you are responsible for providing accurate attendee information and complying with any event rules.
- Pricing: Prices are shown in the currency indicated at checkout. Taxes or fees may apply depending on the product and jurisdiction.
Prohibited use
- Do not attempt to disrupt, scrape, hack, or interfere with the website or payment flows.
- Do not use the website for unlawful activity or to violate the rights of others.
- Do not misrepresent your identity in forms, contributions, or requests.
Intellectual property
Website content, branding, and editorial materials are owned by Latinos Who Inspire or its licensors and are protected by intellectual property laws. You may not reproduce or distribute content without permission except where permitted by law.
Third-party links and services
The website may link to third-party sites or use third-party services (for example payment providers). We are not responsible for third-party content or practices.
Disclaimers
The website is provided on an "as is" and "as available" basis. We do not guarantee that the site will be uninterrupted or error-free.
Limitation of liability
To the extent permitted by law, Latinos Who Inspire will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website.
Governing law
These terms are governed by the laws of the jurisdiction where the organization is registered and operates, without regard to conflict of laws principles.
Changes
We may update these terms. Continued use of the website after changes means you accept the updated terms.
Contributions, books, and event registrations
Contributions
Contributions support the project's public-interest editorial work and the printing, shipping, and placement of books. For that reason, contributions are generally non-refundable.
- We will correct and refund duplicate charges or processing errors if you contact us within 14 days of the transaction.
- If you believe there was unauthorized use of your payment method, contact your card issuer and notify us.
- We do not issue charitable donation receipts unless explicitly stated (for example if a registered charity partner is involved).
Books (purchases)
If books are offered for purchase, estimated delivery is 15 business days unless otherwise stated at checkout.
- Damaged or incorrect items: Contact us within 7 days of delivery with photos and your order details. We will replace or refund as appropriate.
- Returns: If eligible, request a return within 14 days of delivery. Items must be unused and in original condition. Return shipping may apply.
- Shipping delays: Carrier delays can happen. If an order appears lost, contact us and we will investigate with the carrier.
Event registrations or tickets
- Event registrations or tickets are generally non-refundable unless the event is cancelled.
- If the event is cancelled, you will receive instructions for a refund or credit (as applicable).
- If the event is rescheduled, your ticket may be valid for the new date, or you may request options as communicated in the reschedule notice.
To request a correction, replacement, or refund review, email contact@latinoswhoinspire.org with your receipt or order details. We typically respond within 3 business days.